Contact Center AI
Built on Sovereign AILet the routine calls be handled automatically, and give your people the ones that actually need a person.
Press play to hear how an inbound call is handled.
Caller identified
Number matched · employee record retrieved
Authenticated
Verified against HR directory
Location resolved
Building 4 · Floor 2 · near electrical room
Priority escalated
Water near electrical → urgent
Service request created
Archibus · REQ-48230
Emergency team notified
SMS + ticket assignment
A transfer carries the caller identity, the summary, the detected intent and every action already completed.
Human agent receives
- Ahmed Al-Otaibi · Building 4 · verified
- Water leak near electrical room · urgent
- REQ-48230 already raised
- Emergency team already notified
The caller never repeats themselves.
This runs right here in your browser. Nothing to sign up for, and no call needed to see what it does.
Build your own, free →Calls are answered in Saudi Arabic or English, day and night. The caller is understood, the request is carried out in your systems, and difficult calls go to a person who already knows the story. It uses the phone lines you have today.
Capabilities
What it does.
Uses the phone system you already have
It connects to your existing Cisco or Avaya phones. No new numbers, nothing ripped out.
It finishes the request, not just the call
It works out who is calling, checks they are who they say, looks up their record, raises the request, books the appointment and sends the confirmation.
Nobody has to repeat themselves
When a call moves to one of your staff, they already have the name, the summary and everything done so far on screen. The caller never starts again.
It makes calls too, within your rules
Appointment reminders, follow-ups, notifications and contractor coordination: only at the times and in the ways you allow.
Works with what you already have
Nothing gets thrown away.
Your systems keep doing their job and keep holding your records. We simply let people ask them for things in plain language.
Runs where your rules require
Your computers, your information.
Where it runs
- On your own servers, in your own building
- In your own private section of the cloud
- Recordings and transcripts never leave your network
How it is kept safe
- Recordings and written transcripts stay inside your network
- What your customers say is never used to train anything
- Only the staff you choose can read a transcript
- A record of every call and what was done on it
- Recordings are kept only as long as Saudi rules require
Where this runs
Each of those pages shows this working inside that sector, with the systems it connects to there, and demonstrations of it at named companies in that sector, built from public knowledge and not from customer work.
What it is built on
Built on Sovereign AI.
Every Voho product shares one foundation. Once your security team has approved the first, the next arrives on ground they have already checked.
Platform
Private Enterprise AI
The foundation the other five are built on.
Solution
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