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The order goes to the kitchen, not to a notepad.

The busiest hour is the hour nobody can answer the phone. That is the hour this covers.

Phone order
ar-SA · Najdi · peak hour

Press play to hear an order taken over the phone.

Ticket
building

The ticket fills in as the caller speaks.

What the kitchen sees

The correction was applied to the ticket before it printed. The kitchen never saw the large fries.

POS ticket #3182

  • 2× GRILLED CHICKEN — 1 SPICY, 1 PLAIN
  • 1× FRIES — MEDIUM
  • PICKUP · 20 MIN · PAID ON COLLECTION

Same ticket format the counter staff already print.

This runs right here in your browser. Nothing to sign up for, and no call needed to see what it does.

Someone calls a restaurant during the rush. The agent takes the order in spoken Saudi Arabic — including the way people actually order, with changes halfway through — prices it, reads it back, and puts it into the point-of-sale system.

Build it yourself

Working example code, in Node and Python.

Clone yar-malik/charco-voice-agent-najdi, paste in an API key, and the same thing you just played with runs on your machine.