Terms and Conditions
Welcome to Voho, a Voice AI platform provided by Voho ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website (www.voho.com), platform, and services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.
Eligibility
- You must be at least 18 years old and legally able to enter into contracts.
- Businesses must be duly registered and authorized to operate in their jurisdiction.
Account Registration
- To use certain features, you must create an account with accurate information.
- You are responsible for maintaining account confidentiality and all activity under your account.
Service Use
Voho provides Voice AI services for automating customer interactions ("Voice AI Services"). You are responsible for obtaining and configuring a phone number through a third-party provider (e.g., Twilio). Voho does not provide phone numbers directly.
You may use the Services only for lawful purposes and in accordance with these Terms and your third-party provider's terms.
Prohibited uses include: using the Services without a configured third-party number, bypassing provider requirements, unauthorized recording, spamming, violating telecommunications laws, or uploading malicious content.
Subscription and Payment
Voho offers subscription plans (Starter, Pro, Growth, Agency). Details are on our pricing page. Third-party phone number costs (e.g., via Twilio) are your responsibility.
Intellectual Property
Voho retains all rights to its software, trademarks, and content. You grant us a non-exclusive, royalty-free license to use content you upload for providing the Services.
Termination
- You may cancel anytime via your account dashboard; no refunds for partial billing cycles unless required by law.
- We may suspend or terminate your access for violations or non-payment, with notice where feasible.
Liability and Disclaimers
The Services are provided "as is" without warranties beyond those required by law.
Voho is not liable for indirect damages (e.g., lost profits). Total liability is capped at the amount you paid in the last 12 months.
Governing Law
These Terms are governed by the laws of [Your State, e.g., California], USA.
Changes to Terms
We may update these Terms. Changes take effect upon posting. Continued use means acceptance of the updated Terms.
Contact Us
For questions, email team@voho.ai.