Privacy Policy
This Privacy Policy describes how Voho ("we," "us," or "our") collects, uses, and shares information when you use our website, platform, and services (collectively, the "Services").
Information We Collect
Personal Information:
Your name, email address, phone number (if provided), and billing information when you create an account. Phone numbers used with the Services are managed by you through a third-party provider (e.g., Twilio).
Information from Your Google Account:
- Google Profile Information:Your name, email, and profile picture for account setup.
- Google Calendar Data:With consent, we access calendar event titles, times, and attendees to provide scheduling features.
Our use of Google API data follows the Google API Services User Data Policy, including Limited Use requirements.
Usage Data:
Call logs, voice recordings (if enabled), IP address, and analytics, processed through your third-party phone integration.
How We Use Your Information
- To Provide Core Scheduling Features:syncing events with your Google Calendar.
- To Provide and Manage Your Account:personalize your Voho account.
- For Communication:send service-related notifications and updates.
- Limited Use Compliance:Google user data will not be sold, used for ads, or shared outside necessary functionality/legal compliance.
Account Registration
You must register with accurate information and keep your credentials confidential. You are responsible for all activities under your account.
Data Sharing
- Service Providers:trusted vendors like Twilio, bound by confidentiality.
- Legal Compliance:disclosure when required by law or to protect rights and safety.
We do not sell your personal information.
Data Security
We use encryption, secure servers, and access controls. No system is 100% secure, and you acknowledge some risk when using the Services.
Your Rights
- Access & Correction: request updates to your info.
- Deletion: request deletion, subject to legal obligations.
- CCPA/GDPR: additional rights for California & EU residents.
Cookies and Tracking
We use cookies and tracking for analytics and functionality. Manage preferences via your browser settings.
Third-Party Services
The Services may link to third-party websites or services. Their privacy practices are separate, and we encourage reviewing their policies.
International Data Transfers
Your data may be processed globally. Safeguards (e.g., Standard Contractual Clauses) will be applied for GDPR compliance.
Children's Privacy
Services are not intended for children under 13, and we do not knowingly collect their data.
Updates to this Privacy Policy
We may update this Privacy Policy. Changes will be posted here, and the effective date will be updated.
Contact Us
For questions, email team@voho.ai.