Voho wins a landmark enterprise contract
Enterprise AI Library
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Demo · built by Voho

Saudi Electricity Company

الشركة السعودية للكهرباء

Voho builds AI that answers your phones, reads every document you hold, watches your cameras and writes the paperwork, connected to the software and databases you already run, in Arabic and English. Below is what that would look like at Saudi Electricity Company: 5 demonstrations built by Voho from public knowledge of the sector, not a description of anything Saudi Electricity Company runs today.

Demand in an August afternoon in Riyadh is a national event. When something goes out, thousands of people call within minutes about the same fault, and among them are the handful who are on home oxygen and cannot wait. Sorting those two groups apart in seconds is the whole problem.

Utilities → AI for Utilities & Power5110.SRRiyadhCustomer accounts: ~10 millionPeak demand: ~62 GW summerPeak channel: Phone and app

5 things it would do here. Open any one.

The street is dark and someone is on oxygen

One of nine hundred calls about the same fault, and the one that cannot queue.

Why this one matters

During a fault the call centre receives the same information nine hundred times. The value is not in taking the report. It is in finding the one caller for whom this is a medical emergency.

Live call
ar-SA · najdi · inbound00:00
running…

These are demos of how AI would work at Saudi Electricity Company: Voho’s own work, built from public knowledge of the sector, unrequested, and without access to their systems, data or processes. Every name, account, reference and figure in them is invented. Nothing here describes what Saudi Electricity Company runs today. We do not work with them and have not been asked, endorsed or appointed; company names identify the operating context and no logos or brand assets are used. If you are at Saudi Electricity Company, we will rebuild every one of these against your actual processes.

Next step

Run these against your own operation.

Everything above was written from public information about Saudi Electricity Company, not from their systems. Pointed at your own calls, documents and records, the same 5 scenarios are a working deployment rather than a demonstration.

Bring your call volume, your average call length, and the one process that costs you most when it goes slowly. Forty five minutes with an engineer, in Arabic or English, is enough to say what it would take.

What we would build first, for a utilities operation like this

  • Answers the phoneThe street is dark and someone is on oxygen
  • Answers on chatA bill that doubled
  • Reads all your documentsA load study, read
  • Finds the answerAsk the code, get the article
  • Creates automatic documentsThe outage report, written

Named for Saudi Electricity Company because that is the page you are on. The shape holds across utilities, which is the point of the library.