Department
All departmentsOperations is where a request that starts as a phone call has to end as a record in a system somebody else owns. That crossing is the work, and it is what an agent with real integrations is for.
What it takes off the team
One request, every system it touches
Raised, assigned, escalated and closed across the systems that own each step, with an audit trail across all of them.
Approvals that do not stall
Routed by your rules, chased on your schedule, escalated when nobody answers.
Status without asking anyone
Where a job actually is, answered from the systems rather than from whoever picks up.
The exceptions surfaced
What is late, blocked or breaching, brought to you rather than found later.
Where it plugs in
Into the systems operations already runs on.
- SAP
- ServiceNow
- Archibus
- Maximo
The assistant reaches them as a service account whose permissions you set. It sees what this team is already allowed to see, and nothing else.
What it is made of
The same platform, pointed at this team.
Private Enterprise AI
The foundation the other five are built on.
Smart Buildings & Cities
Make Archibus, SAP and your building systems work together.
Nothing here was built only for operations. That is the point — the audit trail, the permissions and the deployment options are the ones every other department gets.
Other departments
Human Resources
Policies, letters, onboarding and the questions that never stop.
Procurement
Tenders, quotes, supplier comparison and purchase requests.
Finance
Invoices, reconciliation, reporting and approvals.
Legal
Contracts, clauses, obligations and document comparison.
IT
Helpdesk, access requests, knowledge and tickets.
Customer Service
Calls, cases and the questions that arrive out of hours.